|
Now In: Return Policy
Warranty Period by Product
Limited Warranty
All Lathem products are warranted against defects in materials and workmanship. See General Warranty Information for Lathem Products or refer to the warranty listed in the User’s Guide for the specific product.
| Product |
Warranty Period |
| Mechanical Clocks |
1 Year |
| Electronic (E Series clocks) |
1 Year |
| Payclock Terminals |
1 Year |
| Touchstation Readers |
1 Year |
| Signal Controls |
1 Year |
| Master Controls |
1 Year |
| Wall Clocks |
1 Year |
| All Software (Media Only) |
30 Days |
| Motors |
30 Days (when purchased as part) |
| Parts |
30 Days |
| Circuit Boards / Displays |
90 Days (when purchased as part) |
| Refurbished Products & Factory Service |
6 Months |
Restocking Fees
| Unused |
Used |
Period from Purchase |
| 15% |
15% |
0 - 60 Days |
| 15% |
30% |
61 - 90 Days |
| 15% |
50% |
91-120 Days |
| 15% |
No Credit |
121 Days - 6 Months |
| No Credit |
No Credit |
Beyond 6 Months |
Returned product(s) will be accepted at Lathem only with approved RMA number. Call our RMA department at 800-241-4990 for RMA #, return instructions & approved credit amount.
Standard guidelines listed for restocking fees & credit, except under extenuating circumstances as approved by Lathem management.
|
