PLEASE NOTE: Your FR700 terminal must be in good working condition in order to purchase a support agreement.
Free Updates and Version Upgrades
While you are covered under the support plan, you will have access to the latest versions of your software when they become available. These version upgrades are normally chargeable items which you will receive free while under the support plan.
Unlimited Toll-Free Telephone Support
If you have any questions with the operation or support of your system, you will have unlimited access to a trained factory support representative via our toll-free telephone support number. If you are not covered by the support plan, these calls are billed on a per incident basis.
HARDWARE SUPPORT
+ Next Day Shipping of Exchange Terminal
If your FR700 goes down, or is damaged, you can rest assured knowing that with a simple phone call an exchange unit will be sent to you the next day. This no-hassle exchange eliminates the time needed to send in your unit for estimates and repairs.
+ Extended Warranty
The support plan will extend the standard warranty that came with your product. While under warranty, or with this plan, your FR700 will be covered for free parts and labor to repair defects in materials or workmanship.
BENEFITS
Please contact Lathem sales for more details at 1-800-241-4990 option 1.
Time period subject to verification of purchase date. An agent will contact you if you have selected the wrong Purchase Period below.
