SOFTWARE SUPPORT

Free Updates and Version Upgrades
While you are covered under the support plan, you will have access to the latest versions of your software when they become available. These versions upgrades are normally chargeable items which you will receive free while under the support plan.

Unlimited Toll-Free Telephone Support
If you have any questions with the operation or support of your system, you will have unlimited access to a trained factory support representative via our toll-free telephone support number. If you are not covered by the support plan, these calls are billed on a per incident basis.

HARDWARE SUPPORT

+ Next Day Shipping of Exchange Clock
If your clock goes down, or is damaged, you can rest assured knowing that with a simple phone call an exchange unit will be sent to you the next day. This no-hassle exchange eliminates the time needed to send in your unit for estimates and repairs.

+ Extended Warranty
The support plan will extend the standard warranty that came with your product. While under warranty, or with this plan, your time clocks will be covered for free parts and labor to repair defects in materials or workmanship.

BENEFITS

• You will always have the most current software features.
• You will reduce the amount of down-time in the event of a damaged clock.
• You'll save money on repairs that are needed beyond the standard warranty period.
• You will have quick answers to problems and questions regarding your systems.